Privacy Policy
Effective date: July 10th, 2024
1. Introduction
This Privacy Policy explains how Troyana Academy (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, register for our services, or interact with us.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Personal Data: Name, email address, and any information you voluntarily provide when signing up for a masterclass, downloading resources, or contacting us.
- Usage Data: Information about how you interact with our website (e.g., pages visited, time spent, clicks).
- Technical Data: IP address, browser type, device information, and cookies.
3. How We Use Your Information
We use your information to:
- Provide access to our services (e.g., masterclasses, content)
- Send you important updates, confirmations, and reminders
- Share relevant content, offers, and marketing communications (only if you have opted in)
- Improve our website, content, and user experience
- Comply with legal obligations
4. Email Communications
If you subscribe to our list, we may send you emails related to:
- Events you registered for
- Educational content
- Offers and updates
You can unsubscribe at any time by clicking the “unsubscribe” link in any email.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Understand user behavior
- Improve website performance
- Run advertising campaigns (e.g., Meta/Facebook Ads)
This may include the use of tracking pixels to measure ad performance.
You can disable cookies through your browser settings.
6. Sharing Your Information
We do not sell your personal data.
We may share your information with trusted third-party providers (such as Kajabi, email platforms, or analytics tools) only to operate our business and deliver services.
These providers are required to protect your data.
7. Data Retention
We retain your personal data only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
You may request deletion of your data at any time.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request restriction or portability of your data
To exercise these rights, contact us at: [email protected]
9. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no system is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
12. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
📧 [email protected]
🌐 www.troyanaacademy.com